| Typical Symptoms: |
Probable Causes & Troubleshooting: |
Possible Solutions: |
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- Power Switch Is Off
- Intercom Unplugged
- Intercom Have A Blown Fuse
- Electrical Outlet Is Not Working
- UPS (A/C Power Back-Up Unit) Is Not Working
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- Plug It In or Turn Unit Back On
- Check Electrical Circuit Breaker
- Replace Fuse With Same Type And Size
- Replace UPS Battery Back-Up Unit
- Call Poley @ (210) 647-8812 For Repair
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- Scratchy Sound While Listening To Room
- Static From Control Panel Speaker
- Unit Keeps Beeping All By Itself
- Intercom Squeals During All-Call
- Intercom Is Making A "Whistling" Sound
- These Symptoms Happen When It Rains
- Touching Room Switch sounds Scratchy
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- Dirty Switch bank Switches! Set All Switches To
"P" Position & Does Symptom Go Away?
- Defective Control Unit! Unplug 9-Pin Connector
On MCP-35A & Does Symptom Go Away?
- Disengage All-Call Button On MCP-35A Unit &
Does Symptom Go Away?
- Station Speaker Too Close To Master Intercom Unit
- Corroded "Splice" Connections
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- Disconnect, Move Or Lower Speaker Volume
- Repair or Replace Defective Switch bank(s)
- Trace Out And Re splice All Wire Connections
(And "Home Run") Related To Room Speaker
- Call Poley @ (210) 647-8812 For Repair
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- Unit Is Making A "Whistling" Sound
- Sometimes Unit Calls-In All By Itself
- Some Switch bank LED Call Lights Are Dim
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- Call Wires Are Intermittently Shorting
- Corroded Wires Or Rodent Problems
- Partially Shorted Call-In Wires On Call Switch
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- Trace Out And Re splice Wires At Splice Points,
Building Entry Points; Replace Rooftop Wiring
- Call Poley @ (210) 647-8812 For Service
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- Bell "Time Tone" Is Not Working
- The Bell "Time Tone" Isn't Ringing
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- Master Clock Not Is Working Properly
- Master Clock To Intercom Wires Aren't Connected
- Intercom Bell "Time Tone" Module Is Not Working
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- Program Master Clock Time, Date & Schedule
- Re splice Wires From Master Clock To Intercom
- Call Poley @ (210) 647-8812 For Repair
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- They Can Hear Me But I Can't Hear Them
- I Can Talk "Out" But I Can't Hear The Room
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- Speaker Or "Home Run" Wires Are Shorted To "Ground"
- Call Switch Is In The "Privacy" Mode
- Speaker Transformer Is Shorted To "Ground"
- Loose Unsecured Wires On Speaker Transformer
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- Rewire & Secure Speaker & Transformer Wires
- Trace Out And Re splice Wires At Splice Points,
Building Entry Points; Replace Roof top Wiring
- Call Poley @ (210) 647-8812 For Service
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- Room Speaker Sounds Distorted
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- Bad Speaker Or Transformer
- Shorted Speaker Transformer Wires
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- Replace Speaker And /Or Transformer
- Clean-Up And Secure Transformer Wiring
- Call Poley @ (210) 647-8812 For Repair
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- Room Calls In During Announcements
- Room Call In When Bell "Time Tone" Rings
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- Short Between Speaker And Call Wires
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- Trace Out And Re splice Wires At Splice Points,
Building Entry Points; Replace Rooftop Wiring
- Call Poley @ (210) 647-8812 For Service
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- Master Intercom Speaker Sounds "Boomy"
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- Intercom Speaker Is Bad
- Room Speaker Or Transformer Is Bad
- Room Speaker Transformer Wires Are Shorted
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- Replace Speaker And /Or Transformer
- Clean-Up And Secure Transformer Wiring
- Call Poley @ (210) 647-8812 For Repair
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- Everybody Can Hear The Office Sounds
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- "Emergency" Mic Button On Intercom Control Unit Is On
- All Call Desk Announcer's Mic Is On
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- Turn "Emergency" Mic Button Off
- Turn Desk Announcer's Mic Off
- Call Poley @ (210) 647-8812 For Repair
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- All Call Is Not Working Properly
- All Call Volume Sounds Distorted Or Low
- Unit Is Blowing Fuses Or "Tripping" Breaker
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- Loose, Corroded Or Bad Mic Connections
- System Is Overloaded Due To Short, Rain Or Corrosion
- Loose, Corroded Or Bad All Call Amp
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- Check And Tighten All Mic Connections
- Check Overall System Speaker "Load"
- Call Poley @ (210) 647-8812 For Repair
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- Room Call-In Switch Doesn't Work
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- Bad Call Switch Or Broken Wires
- Bad Splice Or Broken Wire On "Home Run" Wires
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- Trace Out And Re splice Wires At Splice Points,
Building Entry Points; Replace Rooftop Wiring
- Call Poley @ (210) 647-8812 For Service
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- Room Speaker Is Not Working
- Room Speaker Is Low or High In Volume
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- Speaker Is Bad Or Damaged
- Loose, Corroded, Severed Or Bad Wiring
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- Replace Defective Speaker With Same Type
- Trace Out And Re splice Wires At Splice Points,
Building Entry Points; Replace Rooftop Wiring
- Call Poley @ (210) 647-8812 For Service
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- Room Speaker Is "Real" Loud
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- Wrong Type Or Mis wired Speaker
- Shorted Speaker Transformer Or Transformer Wires
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- Rewire Or Replace Speaker With Correct Type
- Call Poley @ (210) 647-8812 For Service
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- Room Speaker Is Intermittent
- Room Speaker Goes In & Out
- Room Speaker Keeps Cutting Out
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- Loose Connections On Speaker Or Connector
- Intermittently Shorting Or Loose Wire Connections
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- Trace Out And Re splice Wires At splice Points,
Building Entry Points; Replace Rooftop Wiring
- Call Poley @ (210) 647-8812 For Service
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- Room Keeps Calling In All By Itself
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- Bad Call Switch Or Intermittently Shorted Call Wires
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- Replace Call Switch Or Trace Out Call Wiring
- Call Poley @ (210) 647-8812 For Service
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- Intercom Sometimes "Hums" All By Itself
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- Electrical A/C Power Line "Brown-Out"
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- Install A/C Power Voltage Stabilizer Or UPS
- Call Poley @ (210) 647-8812 For Service
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Teradon - Bogen - Dukane - Deltacom - Rauland - Telecor
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