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Typical
Symptoms: |
Probable
Causes & Troubleshooting: |
Possible
Solutions: |
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- Power
Switch Is Off
- Intercom
Unplugged
- Intercom
Have A Blown Fuse
-
Electrical Outlet Is Not Working
- UPS (A/C
Power Back-Up Unit) Is Not Working
|
- Plug It
In or Turn Unit Back On
- Check
Electrical Circuit Breaker
- Replace
Fuse With Same Type And Size
- Replace
UPS Battery Back-Up Unit
- Call
Poley @ (210) 647-8812 For Repair
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- Scratchy
Sound While Listening To Room
- Static
From Control Panel Speaker
- Unit
Keeps Beeping All By Itself
- Intercom
Squeals During All-Call
- Intercom
Is Making A "Whistling" Sound
- These
Symptoms Happen When It Rains
- Touching
Room Switch sounds Scratchy
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- Dirty
Switch bank Switches! Set All Switches
To
"P" Position & Does Symptom Go Away?
-
Defective Control Unit! Unplug 9-Pin
Connector
On MCP-35A & Does Symptom Go Away?
-
Disengage All-Call Button On MCP-35A
Unit &
Does Symptom Go Away?
- Station
Speaker Too Close To Master Intercom
Unit
- Corroded
"Splice" Connections
|
-
Disconnect, Move Or Lower Speaker Volume
- Repair
or Replace Defective Switch bank(s)
- Trace
Out And Re splice All Wire Connections
(And "Home Run") Related To Room Speaker
- Call
Poley @ (210) 647-8812 For Repair
|
- Unit Is
Making A "Whistling" Sound
-
Sometimes Unit Calls-In All By Itself
- Some
Switch bank LED Call Lights Are Dim
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- Call
Wires Are Intermittently Shorting
- Corroded
Wires Or Rodent Problems
-
Partially Shorted Call-In Wires On Call
Switch
|
- Trace
Out And Re splice Wires At Splice
Points,
Building Entry Points; Replace Rooftop
Wiring
- Call
Poley @ (210) 647-8812 For Service
|
- Bell
"Time Tone" Is Not Working
- The Bell
"Time Tone" Isn't Ringing
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- Master
Clock Not Is Working Properly
- Master
Clock To Intercom Wires Aren't Connected
- Intercom
Bell "Time Tone" Module Is Not Working
|
- Program
Master Clock Time, Date & Schedule
- Re
splice Wires From Master Clock To
Intercom
- Call
Poley @ (210) 647-8812 For Repair
|
- They Can
Hear Me But I Can't Hear Them
- I Can
Talk "Out" But I Can't Hear The Room
|
- Speaker
Or "Home Run" Wires Are Shorted To
"Ground"
- Call
Switch Is In The "Privacy" Mode
- Speaker
Transformer Is Shorted To "Ground"
- Loose
Unsecured Wires On Speaker Transformer
|
- Rewire &
Secure Speaker & Transformer Wires
- Trace
Out And Re splice Wires At Splice
Points,
Building Entry Points; Replace Roof top
Wiring
- Call
Poley @ (210) 647-8812 For Service
|
- Room
Speaker Sounds Distorted
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- Bad
Speaker Or Transformer
- Shorted
Speaker Transformer Wires
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- Replace
Speaker And /Or Transformer
- Clean-Up
And Secure Transformer Wiring
- Call
Poley @ (210) 647-8812 For Repair
|
- Room
Calls In During Announcements
- Room
Call In When Bell "Time Tone" Rings
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- Short
Between Speaker And Call Wires
|
- Trace
Out And Re splice Wires At Splice
Points,
Building Entry Points; Replace Rooftop
Wiring
- Call
Poley @ (210) 647-8812 For Service
|
- Master
Intercom Speaker Sounds "Boomy"
|
- Intercom
Speaker Is Bad
- Room
Speaker Or Transformer Is Bad
- Room
Speaker Transformer Wires Are Shorted
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- Replace
Speaker And /Or Transformer
- Clean-Up
And Secure Transformer Wiring
- Call
Poley @ (210) 647-8812 For Repair
|
-
Everybody Can Hear The Office Sounds
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-
"Emergency" Mic Button On Intercom
Control Unit Is On
- All Call
Desk Announcer's Mic Is On
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- Turn
"Emergency" Mic Button Off
- Turn
Desk Announcer's Mic Off
- Call
Poley @ (210) 647-8812 For Repair
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- All Call
Is Not Working Properly
- All Call
Volume Sounds Distorted Or Low
- Unit Is
Blowing Fuses Or "Tripping" Breaker
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- Loose,
Corroded Or Bad Mic Connections
- System
Is Overloaded Due To Short, Rain Or
Corrosion
- Loose,
Corroded Or Bad All Call Amp
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- Check
And Tighten All Mic Connections
- Check
Overall System Speaker "Load"
- Call
Poley @ (210) 647-8812 For Repair
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- Room
Call-In Switch Doesn't Work
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- Bad Call
Switch Or Broken Wires
- Bad
Splice Or Broken Wire On "Home Run"
Wires
|
- Trace
Out And Re splice Wires At Splice
Points,
Building Entry Points; Replace Rooftop
Wiring
- Call
Poley @ (210) 647-8812 For Service
|
- Room
Speaker Is Not Working
- Room
Speaker Is Low or High In Volume
|
- Speaker
Is Bad Or Damaged
- Loose,
Corroded, Severed Or Bad Wiring
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- Replace
Defective Speaker With Same Type
- Trace
Out And Re splice Wires At Splice
Points,
Building Entry Points; Replace Rooftop
Wiring
- Call
Poley @ (210) 647-8812 For Service
|
- Room
Speaker Is "Real" Loud
|
- Wrong
Type Or Mis wired Speaker
- Shorted
Speaker Transformer Or Transformer Wires
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- Rewire
Or Replace Speaker With Correct Type
- Call
Poley @ (210) 647-8812 For Service
|
- Room
Speaker Is Intermittent
- Room
Speaker Goes In & Out
- Room
Speaker Keeps Cutting Out
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- Loose
Connections On Speaker Or Connector
-
Intermittently Shorting Or Loose Wire
Connections
|
- Trace
Out And Re splice Wires At splice
Points,
Building Entry Points; Replace Rooftop
Wiring
- Call
Poley @ (210) 647-8812 For Service
|
- Room
Keeps Calling In All By Itself
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- Bad Call
Switch Or Intermittently Shorted Call
Wires
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- Replace
Call Switch Or Trace Out Call Wiring
- Call
Poley @ (210) 647-8812 For Service
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- Intercom
Sometimes "Hums" All By Itself
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-
Electrical A/C Power Line "Brown-Out"
|
- Install
A/C Power Voltage Stabilizer Or UPS
- Call
Poley @ (210) 647-8812 For Service
|
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Teradon - Bogen
- Dukane - Deltacom - Rauland - Telecor |